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Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus)

Full Time in Remote Flexible - US

requirements

  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

about our agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, y Renters Insurance.
  • Our office is located in Vernon Hills, IL.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • I am a third generation State Farm agent.
  • We currently have 3 team members at our agency.
  • We have 21 years of combined insurance experience in our office.
  • Additional languages spoken: Spanish

responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to identify and support local community events in our market.

position overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

do you want a career and not just a job?

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

as an agent team member, you will receive...

  • Group Life Insurance Benefits
  • 401K
  • Salary plus commission/bonus
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency

if you want a career, not a job, then we encourage you to apply.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none